A Success Coach's role is to assist students in meeting their stated goals. To do this, coaches provide students with questions, observations, feedback, encouragement, support, and accountability. Unlike a therapist’s exploration of origins of emotional or psychological trauma and tends to be long-term and intensive, a coach explores behaviors, values, motivators, and, to some degree, emotional issues. Coaching is primarily focused on the present and future, with a concentration on time-limited, action-oriented results.
Success Coaches meet individually with students on a regular basis to challenge and support them as they navigate life at Tulane. The coaching relationship is established based on the student's needs, and the roles of coach and student are clearly defined at the beginning of the partnership. Together, the coach and student create an individualized success plan that involves short term and long term goal setting.
Tulane Success Coaches assist students with frameworks like Growth vs. Fixed Mindset, ADHD coaching techniques, Positive Psychology, and Motivational Interviewing. Drawing from these frameworks and theories, coaches work with students in reaching their unique academic, career, and personal goals related to.
Academic Advisors - Coaches do not assist students with course selection, academic planning, major declaration, adding or dropping courses, obtaining advanced placement, monitoring degree requirements and academic progress, or withdrawal or leave of absence.
Counselors –While issues that impact student success are relevant coaching topics, coaches are primarily focused on motivation and skill building. This generally requires an emphasis on present and future goals rather than discussing challenges in the past. When necessary, coaches can make the appropriate referral to another resource on campus and assist students with appointment scheduling.
Tutors - If a student is facing challenges with course content, the coach can assist the student in connecting with Peer Educators for tutoring, writing support, Supplemental Instruction, or Peer Coaching.